Channel Manager - Durban Verfied

Salary Negotiable Durban, Kwazulu-Natal Durban, Kwazulu-Natal more than 14 days ago 05-03-2015 7:51:55 AM
02-04-2015 7:51:55 AM
o Recruit resellers via personal visits, telephone and email contact in order to onboard them as our partners and sell our products.
o Ensure that they achieve the correct levels of sales and technical readiness.
o Via programmatic engagement ensure they take part in our Go to Markets (marketing campaigns)
o Be able to professionally represent the company via presentations and telephonic and webex engagement.
o Professionally and efficiently manage partner engagement with a view to maximizing the client experience. This should be achieved through:
? Adhering to Telephonic Etiquette guidelines;
? Continuous Product knowledge improvement (ongoing training);
? Cross and up sell of available products;
? Fast but accurate responses to email and telephonic quote request;
? Skillful price negotiation using system tools available
o Deal with partner related queries on our products
o Report on partner pipeline
o Share weekly funnel prospects on all leads and outstanding quotations listing
o Display accuracy regarding messages, quotes, orders, and information given
o Consult with partners to establish the needs of their business
o Increase overall customer satisfaction of new and existing partner base
o After hours attendance at reseller functions may be required

Education& Experience:
• Matric passed with exemption (essential)
• Relevant Degree / Diploma (preferred)
• Min 3 – 4 years’ front line sales experience in similar products (essential)
• Senior Account Management experience (essential)
Technical Competencies:
• Sales certifications
• MS Office Suite (intermediate – essential)
• Experience in Distribution and Reseller Channel (preferred)
Behavioral Competencies:
• Analytical Thinking & Decision Making
• Outgoing personality & good interpersonal skills
• Business Acumen and Process Management
• Action Orientation
• Drive for Results
• Composure, Customer Focus
• Self-Development
• Accept ongoing change