Claims Consultant Personal and Commercial Line - Centurion
Salary Negotiable
Centurion, Gauteng
Centurion,
Gauteng
more than 14 days ago
05-04-2018 6:11:44 PM
31-05-2018 6:11:44 PM
CLAIMS CONSULTANT (PERSONAL & COMMERCIAL LINES)
Location: Centurion (Gauteng)
Employment: Permanent
Closing date: 15 April 2018
EE/AA: Not applicable
Available: ASAP
Overall purpose of the position:
The Claims Consultant is responsible for coordinating and overseeing, managing and negotiating the
settlement of the claim. The Consultant is accountable for finalising the claim end-to-end.
Job Specifications:
• Register claims and appoint assessors
• Manage claims in terms of claims SLA
• Make decision regarding merit - indemnify or not
• Negotiate settlement
• Manage the salvage process (motor & non-motor salvage)
• Detection of fraud and management of fraudulent indicators
• Keep the operational system updated
• Provide thorough and timeous feedback to the relevant parties
• Complaints resolution
Qualifications & Experience:
• Matric
• NQF Level 4 - Full qualification (Short-term insurance) as set by regulation
• Regulatory Exam Level 1 Successfully completed
• A minimum of five (5) years´ claims handling experience (both commercial & personal lines)
• DOFA confirmation from FSB
• Ski system experience (Genasys system) will be an advantage
Skills/Competencies:
• Good Verbal and Written Communication Skills
• Systems Skills and knowledge (Excel, Genasys & Various Internal Systems)
• Negotiation Skills
• Client Service Driven
• Results & Detail Orientated
• Interpersonal Skills
• Team player
• Good Time Management Skills (Planning and Organizing)
• High Stress Tolerance & Resilience
• Analytical ability (reasoning & questioning)