Claims Consultant with minimum 3 years Personal Lines AND Commercial Claims experience, preferably from a Brokerage environment, required to render effective and efficient claims service to stakeholders.

Minimum requirements:
• Grade 12 or equivalent
• RE5
• FAIS credits/qualifications essential
• Minimum 3 years’ experience – Personal Lines and Commercial Claims essential
• Computer literate

Responsibilities:
• General enquiries
• Claims administration – from registration to finalisation
• Claims notification and relevant documentation
• Appoint Assessors / Loss Adjusters
• Apply policy terms and conditions
• Record keeping
• Liaise with all stakeholders re progress
• Claims validity assessment re mandated claims
• Forward claims over mandate to Insurer
• Follow recoveries process
• Report suspected fraud, misrepresentation or dishonesty