Responsible for contacting all assigned clients daily and providing feedback to them in relation to the items on the agenda with reference to applicable time frames.

Responsibilities:

The person will need to assume responsibility:

• For all client care;
• Contract Compliance; and
•  Reporting.

They will do this by:

• Contacting the clients daily and taking ownership of the client relationship;
• Creating a rolling agenda for each interaction/meeting;
• Providing the client with daily feedback and making presentations to the client about meeting packs;
• Compiling a trend analysis of performance of the clients’ fleet according to predefined parameters;
• Ensuring that the database for the client is set up according to the clients’ needs;
• Liaising with Contract Compliance to ensure that all data integrity issues are resolved; and
• Identify new scope in the business to implement new processes.
• Other duties as required

Must have requirements include:

• Matriculation;
• Computer Literacy- Intermediate to Advance in terms of MS Office, MS Outlook, MS Work, MS Excel and MS Word; as well as
• Bilingual in English and Afrikaans will be considered.

Nice to have requirements include:

• Fleet Management Experience is advantageous