Purpose of the Role:
To be responsible for client reporting to specific clients and to facilitate workflow and processes within the Client Services team.
Clients:

• Institutional clients
• Administrators, consultants and auditors of institutional clients
• Internal teams

Responsibilities:

• Client reporting
o Reporting for allocated clients (segregated and pooled)
o Daily client cash flow processing/monitoring
o Compile and review of regulatory returns
o Assist with client and audit queries in a professional and timeous manner
o Facilitate asset transfers and transitions to/from clients
• Facilitate client reporting processes and workflow
o Oversee workflow within the team
o Back up to CSOs when required
o Coordinate processes across multiple teams, e.g. quarterly reporting and month-end fund price checks
o Management of overall management fee collection process
• Additional specialist duties
o Compile monthly reports, e.g. assets under management and cash flows
o Assist with the submission of four funds tax computations
o General assistance to the Client Services Manager as and when required
o Ownership and reporting of cash and scrip recons
• Partnerships
o Management of partnership portfolios and outsourced administrator
o Assist with preparation and review of annual financial statements
• Ad hoc project work
o Facilitate the running of various projects and enhancements relating to the team
o Assist in the testing and implementation of various projects impacting the team

Technical/professional knowledge and skills:

• B.Com or B.Com Hons or similar qualification with a focus on financial subjects
• Minimum 5 years’ experience in asset management portfolio administration, client services or a related operational role
• In depth understanding of client service operations within asset management
• Strong technical knowledge of client administration transactions, as well as financial instruments
• Relevant experience in Asset Management administration required (specifically Fixed Interest)
• Experience in managing multiple projects
• Proficient in Hi-Port or similar
• Proficient in Excel (including formulae, and the manipulation of data and spreadsheets)
• Knowledge of Four Funds tax
• Knowledge of GIPS requirements
• Understanding of and experience with unitised funds
• Experience in review of AFS

Competencies:

• Client focus
• Building and maintaining relationships
• Communicating effectively, both verbal and written
• Teamwork and collaboration
• Displaying drive and purpose
• Adaptability
• Analytical and problem solving skills
• Planning and organising skills
• Quality orientation