Planet Fitness is slowly but surely becoming the fastest growing fitness company in SA and opening 4 clubs in PTA alone within the near future.
Purpose of the job:
Exceptional leadership qualities, with strong commercial and management skills, to maximize overall profitability of the club.
Key Results Areas include:
• Financial and Commercial, Operations, Service & Team
• Deliver on brand values to understand the operations of your club and promote all products and services to maximise profit & control expenses
• Recruit, develop and performance manage a high performing team to deliver high standards in all areas of the business
• Drive member retention
• Aim to exceed new membership sales and revenue targets through management and support of the sales team
• Ensure all products and services are sold at agreed company pricing
• Operate club within agreed expenditure budget with focus on payroll costs, operating expenses and stock control
• Manage all licences within club and ensure compliance to license agreements
• Ensure adherence to cash handling processes. Adhere to health and safety standards to all areas of the club at all times
• Provide adequate health and safety cover for operational areas (first aid, pool lifesaving & manager on duty)
• Ensure all areas of the club are well presented and maintain high standard of cleanliness
• Manage operational breakdowns and service issues. Resolve and respond to member comments and complaints promptly
Experience & Competencies:
• General management experience (sales & operational)
• Able to manage a multi-disciplined team
• Passion for standards and cleanliness
• Experience in fitness/related industry advantage
• Able to work at peak times (including evenings and weekends) essential.