Collections Manager - Cape Town
R
450000-500000
per annum
Cape Town, Western Cape
Cape Town,
Western Cape
more than 14 days ago
29-09-2015 10:54:19 AM
27-10-2015 10:54:19 AM
A great opportunity exists for an experienced Collections Manager based in Cape Town. The incumbent must have extensive experience and be able to maximize collections on the early delinquency cycles on all portfolios by managing the out-bound collections processes in line with the collection and business strategy.
Qualification:
Matric / Grade 12 / NQF Level 4
Diploma / Degree in Credit Management or Business Management
Skills & Experience:
Strong stakeholder management (internal and external)
Knowledge of NCA and DCA essential
Strong leadership and influencing
3-5 Years Team Leader experience in Collections in a Retail or Banking environment
3-5 Years Management experience in Collections or a Banking environment
Job Description:
Provide input to the development of collection strategies, policies and procedures.
Ensure that a detailed annual review of existing collection strategies is conducted.
Effectively execute approved collection strategies, policies and procedures.
Develop and implement operating plans in line with the overall business strategy and plans.
Ensure compliance with Risk Operations operating plans, analytical models and tools and highlight operational risks and controls.
Ensure adherence to ABSA and Barclays policies and procedures.
Set the day to day targets for the department and ensure the achievement of collection targets.
Manage collection activities according to agreed performance measures including operating plans and expense budgets.
Leverage key stakeholder relationships as well as relevant external parties.
Present monthly portfolio performance to relevant stakeholders.
Manage staff members.