COMMERCIAL INSURANCE CUSTOMER SERVICE CONSULTANT, CENTURION


Minimum requirements:

Grade 12
60 FAIS credits or a full qualification as per legislation
Regulatory exam is an advantage
2 years' applicable commercial insurance experience
Multilingual, including English
Communication and negotiation skills
Computer literate (MS office including Outlook)
Excellent telephone etiquette

Duties:

Handle the renewal, claims and amendments process
Weekly and monthly reporting
Data capturing and related administration
Follow up process and quality assurance on new business
Attend to customer enquiries
Contact new clients and underwrite policies
Load new policies on the system
Client retention