Consumer Care Agent - Stellenbosch
Salary Negotiable
Stellenbosch, Western Cape
Stellenbosch,
Western Cape
more than 14 days ago
27-05-2015 6:08:03 AM
24-06-2015 6:08:03 AM
Consumer Care Agent
Compuscan, a registered credit bureau that is based in Stellenbosch,
has an entry level position available for a Consumer Care Agent.
Key Requirements:
• NQF Level 4 –Matric (Grade 12)
• Able to communicate fluently in English and Afrikaans
• Command of another South African language advantageous
• Computer literate
• 1 Years call centre or customer service experience (Advantageous)
Key Competencies:
• Strong Administration Skills
• Managing of processes
• Customer focused
• Excellent Communication Skills
Key Performance Areas:
• Providing a single point of contact to consumers to log disputes and access their credit reports
• Providing accurate information and support to consumers
• Providing a consistently high performance, quick and responsive support to consumers
• Strong administration skills
Based on experience and qualification we offer the following:
• Basic salary: negotiable
• Attractive company benefits including Provident fund with death/ disability cover and contribution to optional Medical Aid
Position available immediately
Please note: If no response is received within 14 days, please regard your application as being unsuccessful.