Consumer Care Agent

Compuscan, a registered credit bureau that is based in Stellenbosch,
has an entry level position available for a Consumer Care Agent.

Key Requirements:
• NQF Level 4 –Matric (Grade 12)
• Able to communicate fluently in English and Afrikaans
• Command of another South African language advantageous
• Computer literate
• 1 Years call centre or customer service experience (Advantageous)

Key Competencies:

• Strong Administration Skills
• Managing of processes
• Customer focused
• Excellent Communication Skills

Key Performance Areas:
• Providing a single point of contact to consumers to log disputes and access their credit reports
• Providing accurate information and support to consumers
• Providing a consistently high performance, quick and responsive support to consumers
• Strong administration skills

Based on experience and qualification we offer the following:
• Basic salary: negotiable
• Attractive company benefits including Provident fund with death/ disability cover and contribution to optional Medical Aid

Please note: If no response is received within 14 days, please regard your application as being unsuccessful.