Looking for a Contract Facilitator for Travel Company in Cape Town.
Qualifications, Experience and Knowledge
Matric Qualification
Travel Diploma
An ETDP Statement of Achievement for the following unit standards: 117871 Facilitate learning using a variety of methodologies (Level 5, 15 credits) or 117870 Conduct targeted training and development using given methodologies (Level 4 10 credits) (optional)
Minimum 2 years’ experience with at least 1 year being in a junior role in a similar organisation
Beginners fares course
Ticketing and reissue course
Customer service course
Sound geographical knowledge of SA and Africa

Must have proven record of training initiatives within team/organisation
Must keep up to date with learning and development trends
Must assist with needs analysis and programme developments
Ability to troubleshoot and assist consultants remotely and on the job via remote access
Proficient and proven track record of GDS knowledge preferred
End to end coordination of training courses and programs
Complete all reporting of monthly training completed
Collection of attendance registers and follow up on non-attendance
Facilitation of Learner Quarterly Progress Reports
Assistance with upkeep of records to ensure compliance with CATHSSETA, NERA and SAQA related legislations
Role needs analysis and projection of training
Co-ordinate and deliver technical training as needed
Provide reporting on technical trends
Revising training material to ensure it is in line with the current trends in the tourism industry
Training material must be in line with the NQF and SAQA requirements
Quality assure all training material
Analyse training needs of learners
Ensure professional delivery of all training
Ensure training rooms are prepared prior trainings
Ensure all manuals and documents are kept up to date and in supply
Train, mentor, coach and provide examples of when they utilize these skills