My East Rand client requires a contracts manager to join their management team.

JOB PURPOSE

To manage and maintain quality service and support within the contracts department, enforce and
ensure operation systems of contracts

DUTIES/TASKS
• Manage the contracts department in Jetpark and Pretoria branch
• Compile Training Needs Analysis for the team
• Clarify team members’ roles and responsibilities
• Conduct performance discussions with staff
• Ensure implementation of Employment Equity
• Monitor and address staff absenteeism and time keeping
• Ensure that supervisors and subordinates adhere to the work processes and procedures
• Track performance of Loaders
• Oversee Rebates – sign off invoices once agreed
• Prepare escalation calculations
• Sign cancellation and credit notes (once investigated if not agreed to what was received upfront)
• Sign all service contracts
• Make changes to terms and conditions of all service contracts
• Follow up on all reports – Queries, not yet loaded etc.
• Assist with contracts where queries long outstanding
• Assist debtors department with queries
• Assist resolve sales staff queries
• Send service rates to sales personnel
• Assist with changes to existing contracts i.e. change min billing etc
• Report on a monthly basis to management
• Assist affiliate companies with paperwork and information if and when requested
• Attend meetings i.e. discussion on new deals, etc

JOB SPECIFICATION
• Minimum educational, qualifications and experience that are required to perform the job competently.
• Matric / Grade 12
• Microsoft office
• Tertiary qualification in Business Management (added advantage)
• Knowledge of commercial contract
• Financial background & understanding cross funding, Billings , discounting, interest rates, Rates of Exchange and Escalations
• Experience in shadowing with different entities
• Be able to work independently
• Be prepared to work long hours
• Communication skills
• Administration skills
• Open to new ideas
• Attention to detail
• Numerical skills
• Negotiate skills
• Team work
• Innovative
• Accuracy
• Assertive
• Patience

My client is an equal opportunity employer. All positions are advertised in accordance with the company’s Employment Equity Policy.

Market related salary offered. Only candidates that match the criteria will be contacted. Should you not be contacted by Friday 27 January, please note that your application has thus not been successful.