Control Room Manager - Durban Verfied

Salary Negotiable Durban, Kwazulu-Natal Durban, Kwazulu-Natal more than 14 days ago 15-09-2017 11:44:51 AM
10-11-2017 11:44:51 AM
A vacancy exists for a Control Room Manager stationed at our Durban branch. The position will report to the General Manager. The Control room Manager is responsible for the effective functioning of the controllers in the control room and the monitoring of services to clients.

Key Performance Areas: (not totally inclusive)
* Informing duty managers of incidents as and when required
* Dispatching of guards
* Ensuring that all sites are covered
* Able to record all incidents in a Occurrence Book(OB as well as in a Electronic OB
* Receiving complaints and informing management accordingly
* Able to transfer knowledge to guards accordingly
* Able to exercise and maintain discipline
* Able to follow instructions accuratelyMinimum Requirements:
* Grade 12
* Grade A Psira registered and accredited, with traceable references
* A minimum of two years' experience in the security industry Control Room
* Fluent in English and Afrikaans
* Must be able to work independently and under pressure
* Must be reliable and trustworthy
* Must be able to work shifts and extended hours if necessary
* Strong organisational skills, as well as good interpersonal communication and liaison skills are essential
* Well groomed appearance
* Of sober habits
* Firefighting trained
* First Aid Trained
* Computer Literacy in MS OfficeCore Competencies:
* Good communication skills
* Good writing skills
* Good telecommunication skills
* No criminal record