A national based company working in the Oil Pollution control and Waste Industry is recruiting for a control room operator who is familiar with procedures of a control room. The ideal candidate must have experience with traceable references

To be the first contact in case of emergencies and to inform the relevant key holders within the company.

·   To ensure that communication is maintained with all sites, co-ordinate, monitor and record all communication from various sites, technicians and drivers.

Daily Tasks/Responsibilities:

·   Monitor, trouble shooting and managing of staff and equipment usage and work progress

·   Must answer all incoming calls professionally and efficiently.

·   Ensuring that Accurate record keeping is done by the control room operators.

·   Ensure that there is Constant communication between the control room operators and Responders, drivers, managers and supervisors.

·   Overseeing Vehicle tracking and monitoring.

·   Monitor all software in the control room and liaise directly with all service providers to ensure optimal service is given at all times and problems are addressed immediately.

·   Implement new procedures within the control room if needed or requested by the Managing director

·   Draw up shifts for the control room staff and oversee the guards that are employed at all our depots

·   Ensuring that the security Guards are adhering company procedures at all times

Minimum requirements:

·   5 Years Control Room Experience

·   Word, Excel and Microsoft Access

·   Tracking System knowledge

·   Power track, Vigil +

·   CCTV Monitoring

·   Telephone Etiquette Certificate

Ref: DBN000713/LB