Coordinating Doctor
Salary: R50 – R70 000
The world’s leading medical & security services company operating from over 700 sites in 76 countries with 10,000 employees, led by 1,100 physicians and 200 security specialists is currently looking for Coordinating Doctors to join their dynamic team to be responsible for and provide clear leadership in the delivery of professional and effective medical assistance and/or Work Health services for clients to the highest standards of excellence in conjunction with the Medical Snr Coordinating Doctors, Directors and Nurses .

Key performance areas

MEDICAL ASSISTANCE RESPONSIBILITIES
• Responsibility for medical due diligence and case direction with respect to all medical assistance cases.
• Responsibility for all ongoing medical related tasks required on all medical assistance cases.
• Assess each case with respect to its medical elements and provide direction in order to facilitate medical due diligence and render the appropriate assistance.
• Provision of assistance with referrals and retrospective claims assessments as required.
• Responsibility for ensuring that there is an appropriate medical handover of cases at the beginning/end of each shift.
• Provide clear case direction at the transmission handover process in the assistance centre each day.
• Direct the medical frequency /intensity of medical contacts with treating Doctors, Clients, patients and their family members as appropriate.
• Direct the planning and progress of medical hospitalisation cases.
• Oversee the planning and progress of operational issues relating to medical case management.

MEDICAL ASSISTANCE SERVICES
• Receive and assess all medically related calls received from clients. Collect logistical, medical and collateral histories pertaining to the medical event/incident.
• Provide telephone medical assessment of patients in all parts of the world, assess and monitor the appropriateness of the treatment where they are located.
• Give advice to callers, relatives, employers, employees, insurance companies and other clients.
• Organise and supervise appropriate medical assistance for clients. This includes obtaining medical reports, organising referrals, monitoring the patient’s conditions, recommending appropriate means of medical transportation, and monitoring the progress of such.
• Obtain medical reports from treating doctors to ascertain the suitability of patient’s treatment, monitor medical care and co-ordinate the patient’s needs for transport as appropriate.
• Providing medical referrals in the regions covered / serviced by the Assistance Centers.
• Conduct intermittent site surveys (review of medical facilities) to add to our network of medical providers as appropriate.
• Partake in the further development and enhancement of medical and logistic capabilities.

MEDICAL LIAISON AND REPORTING
• Collect relevant medical information to produce focused professional medical reports.
• Professionally communicate verbally and/or in writing to the relevant parties/clients on the progress of the patient’s condition and provision of appropriate recommendations.
• Undertake responsibility for all medical information released from the Assistance centre.
• Undertake direct contact with relevant Treating Medical Officers and Local Medical Officers as appropriate to expedite the case management.
• Liaise with client medical departments and claim departments to effectively communicate relevant medical and logistical information in accordance with the client requirements.
• Undertake public relations calls as required to ensure good communication with all parties and to promote clear understanding with patients, families, clients etc.
• Establish responsive liaison arrangements both within the company and externally. I.e. Medical Directors, patients and insurance companies.
• Maintain high standards of detailed and accurate documentation including the consistent updating of case files.

Education, Training and Experience
• MBChB
• HPCSA Registration
• Post graduate qualification and/or experience in Occupational Health, Emergency Medicine, Travel/Tropical Medicine, Family Medicine
• Short course Advanced Life Support and Aviation medicine training advantageous
• Min 5 years post graduate experience
• Min 1 year private sector working experience in Emergency Department and or General/Family Practice

This position is open to Foreign Nationals who have are currently registered with HPCSA, Already poses a current work VISA, and whom have the right experience & qualifications.

Only short listed applicants will be contacted. Applicants, who have not been contacted within
2 - 3 weeks of the closing date, should assume that their application has not been successful.
SM Placements is an equal opportunity employer.