COUNTER SALES - Pretoria Verfied

R 9K - 11K per month Pretoria, Gauteng Pretoria, Gauteng more than 14 days ago 12-05-2017 10:58:43 AM
09-06-2017 10:58:43 AM
COUNTER SALES
Pretoria
R 9 000 – R11 000 per month CTC

• Providing direct support to the Sales Team in the on-going development of existing and prospective customers to ensure that the branch is able to meet its sales and growth targets.
• Achieving team and individual sales targets as set by the Sales Manager within the agreed time scale.
• Providing an exceptional level of service to prospective customers including greeting walk in customer on the counter and telephonically.
• Assisting customers in understanding our products range and offer a variety of product related solutions to fit their needs, whilst generating sales and continuing to achieve sales targets.
• Answering all incoming customer calls in a professional and efficient manner.
• Maximising sales by continually expanding orders and up selling on all incoming and outgoing calls.
• Conducting follow up calls on a daily basis regarding quotations sent to customers who have expressed an interest in our products and respond to customer emails in a professional manner.
• Receiving and processing sales orders in an efficient and accurate manner, as well as providing order status updates to customers.
• Receiving payments, writing receipts and deposits money received into company bank account.
• Issuing and receiving of stock, sorts and files records.
• Liaise between stores, inventory, procurement and customers to efficiently answer general enquiries concerning deliveries.
• Ensure that all customer complaints, issues and queries reach a successful and appropriate conclusion. Where relevant, escalate matters to the Ops & Risk Manager and log them into ISO.
• Liaise on a daily basis with your colleagues and update them on any developments in your work, ensuring a high level of team relationships exist.
• Ensure that the external sales team are kept informed of any developments relevant to their accounts by collecting and reporting post sales customer information and issues.

MINIMUM SKILLS
• Matric Certificate.
• One to three years’ experience in the security industry.
• Excellent communication skills
• Must be computer literate.