MAIN PURPOSE OF POSITION
Ensure that all transactions relating to trade credit customers in the Orders to Cash end-to-end process, are correct and processed timeously, while maintaining productive business relationships with customers and commercial staff across all 4 business lines, with strict adherence to the Company Credit Policy.

MAIN DUTIES AND RESPONSIBILITIES
Customer Transaction Processing and Support Service
Allocate daily receipts
Collection forecast for treasury
Manual Block / Unblock customers
Manual Reconciliation of Accounts
Manual Statement processing for group accounts
Identify and escalate Masterdata and Sales Admin corrections
Process and allocate journals
Write off small debit or credit balances
Requisition EFT’s for refunds
Inform commercial of pre-legal customer issues and agree/follow up on action to be taken
Maintenance of customer correspondence files
Liaison with customers, sales admin and plant staff
Customer visits
Compile monthly spreadsheets for distribution to area sales

QUALIFICATIONS & EXPERIENCE
Grade 12
Credit management I, II & III
At least 5 years experience in a similar environment
SAP, MS Office, good command of spreadsheets

TECHNICAL & PERSONAL SKILLS REQUIREMENTS
Customer focussed, articulate, ability to converse with a wide range of internal and external role-players
Attention to detail, with meticulous administrative skills
Sound account reconciliation skills
Good communication skills and command of the English language
Ability to work effectively in a team within a pressurized environment.