• The candidate must be able to maintain a knowledgeable and effective interface with customers at all times, resolve customer queries and maximize cash collection across the board within credit terms to minimize disconnections.
• This role must ensure that all credit control responsibilities and duties are carried out accurately and within set time limits, whilst providing a first class service to all our customers.
• The credit controller must manage overdue accounts, reduce the companies risk and minimise losses.
• Daily management of debts and collections – effective, systematic and prompt follow up of outstanding debt • Debtor account reconciliations – rectifying of previously mishandled accounts, identify misallocated payments • Attend to all customer queries – internal staff & external clients by providing accurate advice on billing queries • Submit credit requests to management for approval • Report to management on outstanding issues and inform them early of potential debtors problems • Prepare suspension notices and final demands for approval and signature by management • Co-ordinate & request authorisation from management for suspension of arrear unpaid accounts • In the event of bad debt, collate all relevant documentation for account hand over for legal recovery • Record all account activity ie. Client contact, inter-departmental inter-action etc.
• All administrative duties, including professional electronic communication with clients • Attend to Ad Hoc tasks (if/when required)

Education:
• Grade 12 qualification (with accounting) • Computer literate – Outlook, Word, Excel – able to perform basic to intermediate excel functions (Quickbooks/Xero or Sage One knowledge
advantageous)
Experience:
• Minimum 2 - 3 years working experience as a credit controller