Customer liaison officer/Administrator - Cape Town

Pastel Channel and retail liaison consultant

Cape Town, century city

R10 000 per month plus commission


?h Quotes to Channel Partners and customers.

?h Channel Partner Visits.

?h Following up of quotes.

?h Ensuring a personal sales target, as well as a team target is met.

?h Assisting clients in making the correct decision when purchasing their software.

?h Data capture and invoicing.

?h Forward referrals to Channel Partners.

?h Assisting with general Administrative Duties (Banking, Petty Cash, Credit Card, Daily payments, Filing, etc.).

?h Managing Consultants Schedules (Bookings, Payments etc.)

?h Multi-tasking.

?h Assisting of walk-in clients.

?h Retail Store visits.

?h Processing and dispatch of Retail Orders.

?h Retail Training.

?h Managing of displays and stock at stores and assisting with any Retail related queries.

?h Assisting with Seminar Registrations

?h Adhoc duties as and when needed.

Skill Requirements:

?h Have a sound knowledge of business principles and sales.

?h An understanding of the sales cycle and selling skills.

?h Have very strong communication skills.

?h Ability to develop and grow excellent client relationships.

?h Experience and understanding of MS Outlook, Word and Excel.

?h Previous experience in a call centre environment.

?h Product knowledge of Pastel Payroll, Pastel Evolution Payroll and Evolution Accounting will be advantageous.

?h Bilingual.

?h Target Driven.

?h Strong administrative background and telephone etiquette.

?h Presentable and friendly disposition.

Personal qualities:

?h Self Starter.

?h Very motivated and energetic.

?h Target driven.

?h Strong interpersonal and communication skills – verbal and written.

?h Attention to detail.

?h Work well under pressure.

?h Team player.

?h Excellent customer service orientation.

?h Deadline driven.

?h Responsible and committed.

?h Proactive.

?h Thrives on challenges.

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