Customer Relationship Manager - Sandton

Customer Relationship Manager – Sandton

R20, 000.00 CTC
R5,000.00 Retention Incentive
Cell phone refund
280 Litres petrol reimbursement

Use reference: Customer Relationship Manager

Application Instructions
Submit an updated CV and an application cover photo

Minimum requirement is a Matric (Grade 12) qualification
Previous customer relationship experience
Experience in presentation and negotiation of business solutions at senior management level
Valid Code 08 drivers licence and own reliable transport
Candidate must be computer literate
MS Office

Being accountable for retention of revenue for the branch
Leadership of the Business Development team, to ensure targets are met
Ensure that BDM staff retain their business
Monitoring the down-traders for the branch monthly
Training and development of BDM's
Overseeing the setup of all new customers
Building relationships with customers
Able to deal with customers at an Executive level
Resolving customer queries
Management reports
Managing a small portfolio of Top branch accounts

Skills and competencies required:
Leadership skills
Interpersonal skills
Problem solving
Ability to motivate and lead
Well organised with attention to detail and able to work under pressure
Ability to work independently with minimum supervision
Negotiation skills
Industry understanding

Please take note that initial correspondence will be via email

Correspondence will be entered into with short-listed candidates
If you have not received a reply within 1 week please consider your application unsuccessful

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