Customer Service Agent - Cape Town
Salary Negotiable
Cape Town, Western Cape
Cape Town,
Western Cape
more than 14 days ago
08-07-2014 9:18:25 AM
05-08-2014 9:18:25 AM
Exciting opportunity with financial services giant to join their 24-hour call centre team in Cape Town’s vibrant Northern Suburbs. Duties include assisting customers with telephonic queries on products, updating customer details and processing complaints. Salary of R 8 000 with 10% shift allowance and transport allowance. Don’t miss out !
KPI’s
Ability to problem solve
Motivated and target driven
Good business acumen
Ability to be proactive
Solution oriented
Technical and functional knowledge
Excellent telephone manner
Requirements
Matric
Financial call centre experience
Ability to work shifts
Neutral accent [advantageous]
Computer literate with a typing speed of 25wpm
Vision software experience [advantageous]
Excellent verbal and written communication skills
Package
R 8 000 + 10% Shift allowance + Transport allowance