Customer Service Agent - Cape Town Verfied

R 29 per hour Cape Town, Western Cape Cape Town, Western Cape more than 14 days ago 02-10-2015 2:16:11 PM
30-10-2015 2:16:11 PM
A leading UK Cellular Network provider is seeking experienced Customer Service Specialist to service their UK Customers.
Are you passionate about delighting Customers?

Must haves:
? Clear Credit and Criminal Record
? Grade 12 or equivalent certification
? English first language qualification at Matric level or similar proven English language skill (Essential)
? Advanced computer literacy - ability to speedily navigate various screens and systems effectively (Essential)
? Numeracy Skills (Essential)
? Minimum 6 months customer service experience (Essential)

What will you earn?
? Training hourly rate at R29 per hour
? Hourly Rate paid R32 per hour
? Company Benefits - Medical Aid – (optional ) over and above base
? Additional Benefits – Funeral cover, HIV Protection plan and commuter Insurance
? Shift Allowance (where applicable)
? Monthly Incentive on meeting KPI

When will you work?
? Monday to Sunday including SA public holidays
? The contact centre will be open from 9am – midnight
? Scheduled to work rotational shifts.

Why should you apply?

? Opportunity to work for a leading UK firm that is passionate about service to their customers.
? Great environment with modern canteen, internet room, pool table
? A fixed term contract
? Be part of an exciting international project
? Subsidized Door to door transport for evening shifts
? Optional Medical aid cover
? Central location in Claremont - close to all amenities