Customer Service Agents - Cape Town Verfied

Salary Negotiable Cape Town, Western Cape Cape Town, Western Cape more than 14 days ago 08-07-2014 9:22:51 AM
05-08-2014 9:22:51 AM
Agents required for large, vibrant call centre in Cape Town. You will be required to handle telephonic enquiries, identify client needs and ultimately provide outstanding customer service in a timeous and accurate manner. Matric and call centre experience essential

KPI’s

Ability to problem solve
Motivated and target driven
Good business acumen
Ability to be proactive
Solution oriented
Technical and functional knowledge
Excellent telephone manner

Requirements

Matric
Financial call centre experience
Ability to work shifts
Neutral accent [advantageous]
Computer literate with a typing speed of 25wpm
Vision software experience [advantageous]
Excellent verbal and written communication skills

Salary package negotiable depending on experience and qualifications. Apply through our website or email your CV today!