RedCat Recruitment is seeking a suitably qualified and experienced CUSTOMER SERVICE CO-ORDINATOR (SUPPLY CHAIN) for a large concern – position based in Hammarsdale.


JOB DESCRIPTION / REQUIREMENTS
Grade 12.
Driver’s license is essential.
Strong computer skills (MS Office, Email / Internet).
National Diploma or equivalent in Customer Service Management.
Certification in Export would be an advantage.
3-5 years customer services experience.
Minimum of 2 years’ experience within the chemical industry ESSENTIAL.
Knowledge of all requirements (processes and procedures) for order processing.
Co-ordination of all orders from order placement to expediting and liaising with sales and/or Supply Chain Manager throughout this process to ensure all problems/delays are communicated and resolved effectively.
Receiving and processing of sales orders, following these through to delivery and invoicing, ensuring that processing is accurate. This will include export orders as well (incoterms, VAT act etc).
Month-end processing and reconciliation of orders, consignment stocks and all relevant tasks to ensure timeous submission for customers and finance.
Dealing with queries from Customers and Sales Representatives.
Normal filing/processing of documentation and follow up work.
Liaising with other support and sales team members.
Ensuring compliance with all SHERQ requirements and be involved in Continuous Improvement Projects.

Salary offered: Negotiable