#CustomerService Career in #CT

A #careeropportunity - work for a respected international company, in one of the world’s most beautiful cities.

Position: #CustomerServiceConsultant

Salary: R5 000 - R7 200 CTC + Benefits

Location: Cape Town (CBD)


A top global #dataanalytics company is looking for Customer Service Consultants to work in its office in #CapeTown’s vibrant city centre. This is a great #careeropportunity with room for growth at the company’s new #MotherCity office, which overlooks the Waterfront and CBD. If you’re the right candidate for this position, you’ll get to work for a company that’s listed on the New York Stock Exchange. A business founded on integrity, innovation, respect and a love of technology, this company aims to deliver the best customer service in the world to its clients.

Work facilities include a gym and clinic services. Benefits include #MedicalAid, Provident Fund and Transport for shifts that fall after 8pm. If you’re a good communicator, care about customer service, are goal oriented and dynamic, this could be the job for you.

The basics - to apply you’ll need:

A Matric or equivalent
6 months’ unbroken work experience within customer service
Candidates from Retail / Hospitality and fresh from university will also be considered for this position
Good written and verbal communications skills
Good Computer skills (MS Office)

Main duties include (but are not limited to)

· Providing telephonic and email customer service support to international customers

· Ensuring that transactions are processed according to company standards

· Ensuring that the assigned targets are met

· Ensuring high quality standards are maintained within predefined parameters

· Ensuring adherence to the company’s policies and procedures

· Ensuring fair methods are used to upsell additional cover as per guidelines given

· Focusing on customer satisfaction, rapport building, effective communication and timely resolution of the customer’s concerns