Customer Service Consultant - Port Shepstone Verfied

R 12 000 per month Port Shepstone, Kwazulu-Natal Port Shepstone, Kwazulu-Natal more than 14 days ago 28-11-2018 2:25:51 PM
23-01-2019 2:25:51 PM
Customer Service Consultant - R12 000 pm
Essential Requirements:
- Excellent analytical skills
- Previous experience in customer service
- Ability to problem solve
- Ability to work under pressure
- Positive attitude
- Computer literate (Internet, Word, Excel, Outlook, etc)
- Must work well within a team
- Clear ITC
Duties will include:
- Respond to client queries in a professional manner via email, telephone and in person
- Ensuring clients’ needs are met – where possible;
- Encouraging continued business;
- Generating re-newed business from lapsed clients;
- Identifying when client should be rewarded;
- Willing to build long term relationships with clients;
- Managing client accounts using in-house systems (training provided)