Customer Service Representative - Kimberley
Join the Best in the Business! We are a great team of people, a great place to work and offer all the benefits you’d expect from the countries #1 at what we do. Come and join us in a business with a focus where your quality can make a real difference!
We currently have an exciting opportunity for a permanent Customer Service Representative to join our team.
This is a varied and challenging role you will need to demonstrate excellent communication skills and have a passion for delivering exceptional customer service by dealing effectively with customer queries, being able to build strong customer relationships, handling customer orders and working as a real team player with all functions of the business.
What you’ll be doing:
> Fully appreciate the requirements of our new and existing customers
> Develop relationships with customer, building customer loyalty and trust
> Be responsive to new sales opportunities and ensure these are handled efficiently and effectively
> Provide excellent customer service and develop profitable sales
> Identify where we can add value to the business by developing additional products and volume
> Process orders successfully and accurately
> Handle any Customer Complaints in line with company process including investigation and resolution where necessary