Customer Service Team Leader - Cape Town
Salary Negotiable
Cape Town, Western Cape
Cape Town,
Western Cape
more than 14 days ago
09-07-2014 7:33:16 AM
06-08-2014 7:33:16 AM
Great opportunity with large UK call centre in Cape Town for experienced consultants to expertly assist customers in both written and verbal communication. Call centre experience essential, matric advantageous.
KPI’s
Ability to problem solve
Motivated and target driven
Good business acumen
Ability to be proactive
Solution oriented
Technical and functional knowledge
Excellent telephone manner
Requirements
Matric and/or 3 years work experience
Call centre experience
Neutral accent [advantageous]
Computer literate with a typing speed of 25wpm
Excellent verbal and written communication skills
Ability to work shifts
Apply through our website or email us your CV today!