Customer Services and Sales Representative (French speaking) - Cape Town
About this job
Our client, an international organization, is urgently seeking French speaking Customer Sales & Service Representatives, servicing the clients in the aviation industry.
Duties will include:
-Making/Amending bookings on a reservation system
-Providing fare quotes
-Providing passengers with flight information and similar
-Demonstrating clear and polite written and oral communication.
-Providing information on the frequent flyer program etc.
-Fluent (oral and written) in French and English
-Previous experience in Travel and Tourism Industry advantageous
-Clear Credit/Crime Record
-Ability to work in a structured environment
-Ability to work shifts
-Excellent telephone manner
-Computer literate (intermediate level - internet and windows)
-Matric / equivalent qualification
-Previous customer service/sales/call centre experience preferable
-SA ID or valid work permits a distinct advantage
Training commences: 2nd of May 2012, 7th May 2012 and 18th of June 2012
- Provident Fund (Included in CTC package)