Customer Support Agent - Stellenbosch
Salary Negotiable
Stellenbosch, Western Cape
Stellenbosch,
Western Cape
more than 14 days ago
04-10-2017 4:00:37 PM
01-11-2017 4:00:37 PM
Customer Support Agent
Stellenbosch
R8 000 + Benefits
Description:- 1st point of contact for all CSC calls. Management of client expectations through clear communication and effective delegation.
Responsibilities include but are not limited to :
- Answer phone courteously and in a timely manner.
- Log accurate ticket for each call
- Do follow ups accordingly
Qualifications
- Grade 12
- IT Certification (advantageous)
Experience:
- Customer service / centre (min 1 yr)
Qualities:
- Fully bilingual (written and verbal).
- Well spoken.
- Willingness to work rotational shifts