Customer Support Consultant - Midrand Verfied

R 25k per month Midrand, Gauteng Midrand, Gauteng more than 14 days ago 24-05-2017 10:39:55 AM
02-06-2017 5:17:28 AM
Our client is looking to employ a Dynamic individual to fill the role of a Customer Support Consultant. The ideal person will be able to grasp technical know how quickly and be able to communicate to clients effectively giving them an above average customer experience.

Start Immediately.

Salary is R 25000.00 CTC

Minimum requirements are:
- 5 years experience negotiating customer contracts
- 5 Years experience in a customer service capacity
- Data Management experience
- Relevant tertiary qualification (IT/N6)
- PC Literate
- Have worked on a CRM System before
- Have dealt with customers on a regular basis
- Got to have the ability to time manage and organise technicians to go to clients
- Report writing
- Good Communication Skills (Written and Verbal)
- Ability to work under pressure
- Self Starter

Personal Attributes need to be:
- Highly developed sense of Integrity
- Demonstrate Passion for excellence
- Is thick skinned and can handle complaints and rectify them for customers
- Strong Decision making and Analytical abilities
- Possess a strong work ethic
- Able to discuss technical issues with clients

Recruiter: Unidas