Database Administrator - Cape Town Verfied

Salary Negotiable Cape Town, Western Cape Cape Town, Western Cape more than 14 days ago 21-01-2017 8:31:09 AM
01-02-2017 2:27:56 PM
Job Purpose:

Administer allocations within the company systems as well as to maintain a complete and usable database for the whole company.

Key responsibilities:

Allocations
Administer and maintain all supplier allocations for the company in the in-house travel system:
Update allocation information for use in bookings
Process stop sales – update system and inform agents
Release allocations in good time
Control usage of allocations on a daily base
Shift allocations from agent to agent in liaison with respective contract managers
Contact providers to increase allocations in case existing allocations run low
Assist and advise market specialists with allocations queries
Provide reports to assist reservations and contract managers to make decisions. * Manage the allocation system in a manner to ensure effective utilisation of allocations and to ensure our constant readiness to satisfy booking requests.
Train all market specialists on how to use allocations.
Understand the intricacies of the company’s products i.e. hotel types, transfers, tours etc.
Demonstrate entrepreneurial skills i.e. understand the concepts cost, sell and profit.
Continuously provide good service to other departments in the company.

Database
Load and update the company’s products and services in the database.
Provide continuous improvement of data quality in the database; ensure that the database is consistent and easy to use.
Automate data loading and usage where possible.
Assist the contract managers to organise, handle and transform rates for the database.
Ensure that client tariff requirements and production deadlines are met.
Provide support for Passion users in the company.
Improve on product knowledge to ensure good understanding of the company’s products.

Additional responsibilities:
Demonstrate good communication skills and customer care.
Be approachable and supportive to staff.
Establish and maintain a good relationship with customers and suppliers.
Constantly promote a positive image of the company internally and externally.
Keep all information obtained from management confidential if not explicitly told otherwise.
Produce the quality of service expected.
Stay current on events and changes of suppliers / products.

Market related basic salary plus medical aid.
SA Citizens only