Dealer Performance Manager - Johannesburg Verfied

R 40000 per month Johannesburg, Gauteng Johannesburg, Gauteng more than 14 days ago 22-08-2014 10:00:06 AM
19-09-2014 10:00:06 AM
Dealer Performance Manager R40000.00 + Highly Negotiable / East Rand
• Diploma / Degree in Business & Marketing Management
• Minimum 6 years work experience in the automotive industry, of which at least 4 years experience in Dealer Development
• Determining criteria / targets for each dealer,
• Establishing and agreeing Dealer Vehicle Service Targets for independent dealers are in line with National Objectives
• Measure dealer performance against certain criteria / targets
• Carry out regular dealer visits of all dealers, reviewing dealer performance, monitoring core dealer processes, establishing and reporting any discrepancies and reasons therefore
• Assist & direct New Dealers to start-up of their operation
• Mentor Dealers through development of agreed action plans which will improve performance
• Facilities are in line with company requirements
• Trained / competent staff in place, Conduct in-house training
• Workshop equipment in place
• Parts have been ordered and placed in acceptable binning areas.
• Consignment stock has been ordered.
• Dealer is in possession of relevant documentation including spec sheets, price lists, promotional equipment, stationery, etc.
• Dealer is coached on company policies /procedures on vehicle ordering, Part ordering, Warranty claims, Service procedures, Sales reporting
• Provide information from company e.g. product planning, factory progress, staff movement, new policies etc.
• Ensure dealer acceptance of accountability for poor / sub-standard performance.