Debtors Clerk - Worcester Verfied

R 13000 per month Worcester, Western Cape Worcester, Western Cape more than 14 days ago 20-06-2018 10:20:18 AM
15-08-2018 10:20:18 AM
Our Client is looking for 2 Debtors Clerks for a one-year contract
MUST HAVE DEBTORS EXPERIENCE to RECOVER ALL MONIES OWED TO THE BUSINESS

Minimum Requirements:
• Knowledge, qualifications and experience as a Debtors
• Grade 12 with Accounting as a Subject – Added Advantage
• A Higher Certificate in Accounting or equivalent would be advantageous
• Knowledge and understanding of Accounting & systems processes is essential
• Minimum 2 -3 years’ experience in finance, debtors & collections environment

Main purpose of the Job
• To recover all monies owed to the Client
• Phone debtors to follow up on outstanding payments
• Ensure that account and contact details are correct.
• Phone account related key contact individuals to facilitate payment.
• Call Customers to remind of the need for payment.
• Follow up to ensure payment arrangements are honoured.
• Handle Account Queries
• Respond to all emailed and telephonic queries received, seeing matters through to completion.
• Use past correspondence to track the history of a query to establish the correct person to and to
establish past actions taken so as not to frustrate clients.
• Check invoices to see that clients have been invoiced correctly.
• Ensure customer satisfaction with results.
• Submit invoices
• Assist billing clerks in submitting invoices that are applicable to certain debtors to the debtors.
• Follow the customer specific process for submission as requested by customer. (e.g. e-mail, online portal).
• Use the correct system for the correct debtor (mail system; portal or billing account).
• Schedule monthly payments
• Follow up on long outstanding debtors by discussing them with management for a decision on whether to
follow legal steps or to consider issues as bad debt.
• Update management on the standing of outstanding monies, including feedback on collections.
• Reconcile the age analysis.
• Process clients who have given one months’ notice for cancellation.