Requirements:
Matric Advance
Excel Certificate an advantage

Duties:
Capture customer information accurately for new applications onto various systems
Apply the correct pricing structure to the customer’s account.
Configure devices to enable customers to trade effectively
Activate the correct products for client on the various systems
Accurate logging of all requests for installation.
Ensure that the correct billing options and terms have been configured on the account.
Action swop outs of devices and the configuration of additional machines for customers.
Ensure contracts are captured within the specified deadlines.
Process invoices and credit notes for physical stock
Perform reconciliation between the purchase orders placed and the invoices processed
Raise invoices & credit notes for various admin fee transactions
Perform stock status checks for account closures.
Ensure that customers have been billed for blacked listed stock before closing account.
Resolving daily queries timeously
Ensure that adequate records are kept for the recovery of outstanding debt
Assist with any customer queries
Record Keeping off all work performed
Excellent understanding of CRM
Perform and understand the entire customer vetting process.