Deli/HMR department Manager needed in Polokwane.

Duties:
• exemplify exceptional customer service and satisfaction through consistent application of store processes and standards
• Lead, train, coach and motivate employees to improve productivity, engagement and retention
• Manage all day to day aspects of the Deli and HMR departments, including: ordering, food preparation, merchandising, customer service and labour scheduling
• Consistently ensure service counters ‘wow’ the customer; execute standards to offer an exceptionally presentable department with a reputation for freshness and quality
• Execute department programs through effective merchandising techniques, suggestive selling and attractive displays as well as ongoing maintenance and execution of planograms
• Monitor product preparation for cooking consistency of flavour and product quality
• Monitor financial objectives and ensure that budgets are met through efficient operation of the department, keeping an eye on gross profit, labour productivity, operational expenses, inventory control, net contribution and shrink targets
• Maintain the highest levels of sanitation and cleanliness, ensure all safe food-handling practices are adhered to at all times
• Follow store safety procedures at all times when operating food prep equipment (fryers, ovens, etc.) and abide by department health and safety expectations
• Other duties and responsibilities as assigned

Job Qualifications
• Three (3) - five (5) year’s experience in a food retail environment
• Past supervisory or leadership experience in an assistant managerial or managerial role is an asset
• Excellent communication and interpersonal skills
• Exceptional customer service skills with a talent for building leadership and customer loyalty
• Ability to work in a fast paced environment and prioritize multiple tasks
• Knowledge of computer applications would be an asset
• Able to work all shifts including evenings and weekends

Remuneration:
Negotiable depending on qualifications and experience