We are currently looking for an experienced Desktop Engineer for one of our Client based in Cape Town for 12 months Contract.
Minimum Qualifications:
- CompTIA A+ and N+.
- MCSE.
- Matric/Grade 12.
Skills required:
- 1-3 years’ experience.
- AD, Windows 7.
- Network Infrastructure knowledge.
- Computer Hardware.
- Server knowledge.
- Business IT Systems.
- Application Development / Support and maintenance.
- Service Management Processes.
Responsibilities:
- Responsible for delivering Technical Support on Computers, Devices, Applications and related Technologies to internal clients.
- Deliver 1st and 2nd Line Technical Support on all Workstations within area of service.
- Responsible for upgrading and maintaining End-User Software versions and Equipment.
- Co-ordinate, install, set up and complete departmental moves with regards to IT equipment.
- Effective and efficient handling of assigned incidents.
- Maintenance of all Hardware on Workstations.
- Schedule standby for after hour support
- Identify financial and business risks to the company and escalate accordingly.
- Ensure end User satisfaction with excellent service with regards to assigned incidents.
- Professional and efficient communication to relevant stakeholders.
- Support effective teamwork.
- Engage with appropriate training interventions to promote own professional development.
- Share and transfer of product, process and System knowledge.
Salary: R 14 000 – R15 000 per month depending on work experience and skill level. Salary is Negotiable depending on experience and skill level
Please note that if you have not been contacted within 7 days of your application, please consider your application unsuccessful. Only shortlisted candidates will be contacted. You are welcome to call our offices for more information on 087 295 0701.
Ref: JHB001202/DR