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Diesel Technicians x3 - Centurion

Top Notch HR Solutions R 16K per month
  • Recruiter: Top Notch HR Solutions
  • Location: Centurion, Gauteng
  • Salary: R 16K per month
  • Sector: Motoring & Automotive Jobs
  • Job Type: Permanent
  • Date Added: 24 April 2012
  • Applications: 0
  • AA/EE opportunity?: No
  • Benefits: Not Included

Reporting line: Workshop Manager


Dealership: Centurion


Main Job Activities:


1. Workshop Productivity:


? Responsible for attaining Client servicing times


? Responsible for indicating possible future vehicle faults and servicing requirements


? Responsible for noting and reporting on all components, material and consumables


? Responsible for interpreting and implementing technical skill


? Responsible for the testing of vehicles


? Needs to seek technician support and advice in any difficulty experienced in carrying out of requested repairs


? Responsible for communicating on an ongoing basis to relevant team members on any changes in completion time, additional services needed ensuring customers satisfaction is not compromised


? Responsible for the achievement of labour sales targets, workshop efficiency targets and daily volume targets


 2. Customer Service:


? Analyse accurately customers needs and action accordingly


? Maintain a fix right first time policy by ensuring quality workmanship


? Ensure vehicles are thoroughly examined and report in writing on general condition with emphasis on customers safety


? Establish authorization for extra work


? Ensure all work carried out to Client safety standards


? Ensure maximum use of servicing knowledge and skill to achieve effective and safe service


? Communicate on an ongoing basis to relevant team members on any changes in completion time, additional services needed ensuring customers satisfaction is not compromised


? Protect customers vehicles with covers and dust sheets and safeguard their contents


? Improve and maintain customer service index percentages to agreed standards


? Monitor come backs – feedback from quality controller/foreman and customer satisfaction reports


 3. Cost Control:


? Ensure all hours and material usage are accurately recorded


? Ensure that utmost care is taken avoiding any damage to vehicles and components during service or repair


? Minimise wastage of all materials, oils and fluids


 4. Product Knowledge and training:


? Attend all training identified by management to ensure a high product knowledge skill level


? Maintain and develop the skill level on all Client diagnostic equipment


? Accept responsibility for the transfer of skills to apprentices/learners by teaching, mentoring, coaching to ensure learning outcomes are achieved


 Education & experience:


? Computer Literacy


? Minimum Grade 12


? Trade certificate: Diesel Mechanic


? Mercedes Benz experience preferable


 Skills & personal attributes:


? Integrity


? Team Work


? Follow through skills


? Self driven and resilient


? Ability to cope with pressure


? Interpersonal skills (emotional maturity / cross functional collaboration)

It is unlawful to employ a person who does not have permission to live and work in South Africa. Unless the advert states otherwise, please ensure you have this permission before applying.

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