Looking for a Direct Inbound Travel Consultant

Experience and Knowledge:
Must have at least 2 years reservation experience preferably in a tour operating environment
A good knowledge on any of the destinations that Company promote – Tanzania, Kenya, Zanzibar, Zambia, South Africa, Botswana, Zimbabwe, Namibia, Mozambique, Rwanda, Uganda, Seychelles
A good knowledge on FIT and Groups policies and procedures
Communication skills and a good command of the English language

Calm and professional interaction with both suppliers and travel planners, telephonically and via email
Creative and out of the box planning and designing of itineraries
Handling reservation requests from either e-mail or telephonic
Processing of reservations from quote to finalising, including reservations, invoicing and travel documents
Professional servicing of our dynamic direct guests
Proactive selling of our products and services ensuring the best possible safari for the guest
Interaction with colleagues, travel planners and suppliers
Public holiday duty and cell phone duty on a rotation basis
Backup for colleagues when they are away from the office
Expanding product knowledge through attending training sessions