Looking for a Direct Inbound Travel Consultant for a tour company.
Salary: R14 000 – R16 000 ctc.
Looking for a creative, independent, dynamic, enthusiastic, service driven team player.

KEY OUTPUTS:
• Calm and professional interaction with both suppliers and travel planners, telephonically & via email
• Creative and out of the box planning and designing of itineraries
• Handling reservation requests either email or telephonic
• Processing of reservations from quote to finalising, including reservations, invoicing and travel documents
• Professional servicing of direct guests
• Proactive selling of products and services ensuring the best possible safari for the guest
• Saturday duty and cell phone duty on a rotation basis
• Public holiday duty and cell phone duty on a rotation basis
• Backup for colleagues when they are away from the office
• Expanding product knowledge through attending training sessions

KNOWLEDGE REQUIRED:
• A good knowledge on any of the following destinations – Tanzania, Kenya, Zanzibar, Zambia, South Africa, Botswana, Zimbabwe, Namibia, Mozambique, Rwanda, Uganda, Seychelles
• A good knowledge on FIT and Groups policies and procedures
• Communication skills and a good command of the English language

SKILLS REQUIRED:
• Time & desk management
• Computer aptitude
• Understanding of travel industry
• Attention to detail
• Elaborating in writing explanations or descriptions
• Working in an orderly manner
• Exceptionally customer focused
• Ability to accept routine and mundane tasks
• Creativeness, flexibility, high energy and patience

EXPERIENCE REQUIRED:
• Must have at least 3 years reservation experience