We are now in search for a creative, independent, dynamic, enthusiastic, service driven team player to join our Direct Team in JHB. The successful candidate will report to the Reservations Manager.KEY OUTPUTS: Calm and professional interaction with both suppliers and travel planners, telephonically & via email Creative and out of the box planning and designing of itineraries Handling reservation requests either email or telephonic Processing of reservations from quote to finalising, including reservations, invoicing and travel documents Professional servicing of our dynamic direct guests Proactive selling of our products and services ensuring the best possible safari for the guest Saturday duty and cell phone duty on a rotation basis Public holiday duty and cell phone duty on a rotation basis Working hours – shift work required (07:00 – 15:30 & 09:30 – 18:00) on rotation basis Backup for colleagues when they are away from the office Expanding product knowledge through attending training sessions An independent, curious and “can do it” nature Upholding the cornerstones of &Beyond ... Care of the people, Care of land, Care of the wildlifeKNOWLEDGE REQUIRED: A good knowledge on any of the destinations that &Beyond promote – Tanzania, Kenya, Zanzibar, Zambia, South Africa, Botswana, Zimbabwe, Namibia, Mozambique, Rwanda, Uganda, Seychelles A good knowledge on FIT and Groups policies and procedures A good knowledge of &Beyond Safari Offers Communication skills and a good command of the English language Tourplan reservations systemSKILLS REQUIRED: Time & desk management Computer aptitude Understanding of travel industry Attention to detail Elaborating in writing explanations or descriptions Exceptionally customer focused Creativeness, flexibility, high energy and patience Saturday duty and cell phone duty on a rotation basis Public holiday duty and cell phone duty on a rotation basis Working hours – shift work required (07:00 – 15:30 & 09:30 – 18:00) on rotation basis An independent, curious and “can do it” nature A good knowledge on any of the destinations that the company promotes – Tanzania, Kenya, Zanzibar, Zambia, South Africa, Botswana, Zimbabwe, Namibia, Mozambique, Rwanda, Uganda, Seychelles Tourplan reservations system Creativeness, flexibility, high energy and patience Must have at least 2 years reservation experience preferably in a tour operating environment, no hotel, car rental reservationsEXPERIENCE REQUIRED: Must have at least 2 years reservation experience preferably in a tour operating environmentThe successful candidate should have an enquiring mind, be methodical, pay attention to detail, be creative, show perseverance and patience, ability to work under pressure, ability to accept routine and mundane tasks, have high energy level, be flexible, have the ability to overcome obstacles and persist with the task at hand, be decisive and adaptable. If you have the knowledge, skills and required experience, this sounds like a challenge you are ready for I would love to hear from you. Please send me your CV with a recent face photograph, details of three contactable references and a letter motivating your application.