We are now in search for a DMC Retail Travel Consultant to this luxury tour operator based in SandtonOUTPUTS:? Creative planning and designing of itineraries? Managing the reservations process for bookings in a manner which ensures guest budget is achieved? Handling of bookings from quote to finalising, invoicing and travel documents? Consistent and clear communication with agents, sales teams, preferred supplier partners and colleagues.? Emergency duty will be on a rotational basis as per the Retail Emergency BOP? Working hours early and late shift on a weekly rotational basis? Calm and professional manner of servicing agents and guests? Proactive selling of our products and services ensuring the best possible safari for the guests? An independent, curious and “can do it” nature? Upholding the values of the company ... Care of the people, Care of land and Care of the wildlifeKNOWLEDGE REQUIRED:? A passion for delivering service excellence? An in-depth knowledge of Tourplan advantageous? A good knowledge of South Africa, Southern and East Africa preferable? A willingness and aptitude to learnSKILLS REQUIRED:? Communication skills and a good command of the English language with? Time & desk management? Computer aptitude? Attention to detail? Elaborating in writing explanations or descriptions? Working in an orderly manner? Exceptionally customer focusedPERSONAL CHARACTERISTICS:? Good interpersonal skills? Sense of urgency? Passionate about guest delight? Diligence and self-motivation to meet deadlines and keep on top of your job? Willingness/ability to share information and teach and inspire othersPREVIOUS WORK EXPERIENCE REQUIRED? Minimum of 4 – 6 years previous inbound tour consulting experience requiredPlease forward your CV, details of at least 3 references and a clear photograph of yourself. Due to the high number of applicants, only those shortlisted will be contacted.