Document Specialist - Cape Town Verfied

Salary Negotiable Cape Town, Western Cape Cape Town, Western Cape more than 14 days ago 14-02-2017 12:03:15 PM
14-03-2017 12:03:15 PM
Job Purpose:
To create professional and comprehensive documentation as required.

Key responsibilities:
• Create co-pilots to accompany client itineraries.
• Research and check if the information is correct.
• Keep an updated database of co-pilot information.
• Compile welcome documentation for clients, including but not limited to, welcome letters, itineraries, brochures and vouchers.
• Assist with follow up on confirmations where necessary.
• Arrange for the couriering of documents/packs when required.
• Assist other teams in time of need.
• Ad-hoc administrative duties and projects.

Additional responsibilities:
• Communicate friendly and self-confident with all staff, clients and suppliers.
• Demonstrate excellent communication skills and customer care.
• Keep product knowledge updated.

Sundry Areas:
It is expected of all employees to perform not only task mentioned in the job description, but also direct allocated or extraordinary tasks that could arise.