Customer Service Representatives - Cape Town Verfied

R 130k - 150k per annum Cape Town, Western Cape Cape Town, Western Cape more than 14 days ago 28-04-2016 1:25:34 PM
26-05-2016 1:25:34 PM
Are you fluent in Dutch and English? Do you want to fast-track your career?
Our Client, a specialist contact-centre with offices situated in Cape Town, wants to take your Dutch communication skills to the next level in your career. If stability, a great working environment and communicating with international clientele in Dutch is something that you're passionate about, then this is the position you've been looking for.

Our Client currently seeks exceptional Dutch-speaking Airline Representatives to join their internationally-acclaimed winning team!

Main duties will include, but are not limited to:
• Providing customer support for incoming queries from customers in Dutch and English
• Liaising with customers to ensure understanding of products/ services
• Resolving customer's complaint by determining the cause of the problem; and clarifying and explaining the best possible solution to solve the problem

Entry requirements:
• Fluent in Dutch and English (verbal and written skills)
• Ability to work 40 hours per week with flexible shifts between Monday - Friday and rotational weekends (Operating hours: Monday - Friday between 07h30 - 19h00; Saturday and Sundays between 08h00 - 17h45)
• Excellent written skills is required for this role

Why should you apply?
• Paid internationally-recognized technical training of 6 weeks is provided
• Permanent position
• Performance bonus of up to R20 000 per year
• Provident fund
• Optional Medical Aid
• Free parking
• Central location in Cape Town

Salary: R130 000 per year, CTC with potential earnings of R150 000 per year.