To ensure that official records are kept of all guest / staff related issues by way of the prompt response system

Responsible for and managing of the Duty Managerâs telephone during your shift

To ensure 5 star service is provided to all guests

Responsible for supervising and organising all group check-ins in line with group and company requirements


Monitor workplace policies, rules and procedures

Matric or equivalent

Computer literacy essential â MS Office and Opera

At least 2 years` experience in a 5 Star Hotel environment in a similar position