We have a great job opportunity for an eCommerce Manager to join a national retailer at their head office in Durban. We are looking for a highly creative eCommerce Manager who has ideally worked on an ecommerce site for a consumer business and who is passionate about customer experience, service and brand loyalty. If you are driven and passionate about the retail industry, this job could be perfect for you!

Your key job responsibilities as the eCommerce Manager in Durban will include:

- You will look after their relaunch of their website, apps and omni channels
- You will be required to have a deep understanding of the digital landscape developing the digital proposition and digital campaigns that engage, inform and motivate
- Implement the operational plan to reach conversion, sales & customers satisfaction objectives
- Optimization of the e-commerce Channel performance, from e-merchandising & personalization and retention activities, leveraging CRM insights to increase conversion & average basket size
- Delivering commercial digital activities on time and quality
- Ensure the brand equity is protected on all digital touchpoints
- Setup, test, and run promotion campaigns
- Establish budget and monitor the costs

Requirements for this eCommerce Manager job in Durban:

- University degree preferred
- At least 3 years’ experience in eBusiness
- Strong experience in Digital Marketing activities to drive traffic on websites
- Strong experience in eCommerce Operations (Content Management, e-Merchandising & personalisation)
- Strong Web Analytics knowledge (Google Analytics certification a plus)
- Project Management and Stakeholder Management (understand decision and escalation processes)
- Experience in managing eBusiness operations a strong plus
- Excellent planning and administration skills
- Excellent project management skills
- Ability to work independently