We have an exciting job opportunity for an eCommerce Manager to join a well-love leading South African national retailer, at their head offices in Johannesburg. You will be will be responsible for the overall e-Commerce and app strategy, focussed on growth, profitability, user experience and innovation. Does this job seem like the perfect challenge for you? Keep reading!

Your key job responsibilities as the eCommerce Manager in Johannesburg will include:

- Drive the online and app strategy through merchandising, customer services etc.
- Provide resolution to operational problems whilst adhering to corporate competencies
- Contribute insights into the strategic direction of retail positioning and align it to the best practice eCommerce, and app features for the industry
- Manage all online activity in relation to traffic acquisition, sales, conversion, a/b testing and reporting
- Ensure optimisation of fulfilment streams like Click & Collect, Pay on Collection, Courier and other fulfilment types
- Report on online store and app performance
- Plan and forecast monthly reports regarding online sales, costs to budget and business performance
- Set out a framework of Google Analytics requirements for each site and collate the Business's output and feedback to establish key improvement areas
- Optimise eCommerce business process execution
- Drive the strategy to grow online exclusive deals
- Implement specific enhancements/innovations that support business plans and IT strategies

Requirements for this eCommerce Manager job in Johannesburg:

- 8-10 years' proven experience in an eCommerce role with exposure to operational elements
- Relevant Degree qualification
- Optimisation/Digital Marketing certification
- Magento, APP (Android, IOS) exposure
- Microsoft Office - Word, Excel and PowerPoint
- Experience in stock management and financial procedures, as well as basic retail principles
- Analytics and Conversion reporting and SEO experience
- eCommerce merchandising best practice, with an understanding of user behaviour
- Understanding of eCommerce fulfilment process and how to achieve cost-effective business solutions
- Knowledge of Magento, Google Analytics, SAP, and Qlikview will be advantageous