Executive Facilities Management - Centurion Verfied

R 1.1M - 1.8M per annum Centurion, Gauteng Centurion, Gauteng more than 14 days ago 18-04-2018 12:09:42 PM
13-06-2018 12:09:42 PM
Core Description
Responsible for the strategic and operational management of the Group facilities, covering the full suite of both hard and soft services, you will act as a Centre of Excellence for the business. Responsible for service delivery to demanding internal stakeholders, as well as developing and executing continuous improvement initiatives. This role will also take ownership for end-to-end customer journey management through all facilities and service touch points.

Core Competencies

FUNCTIONAL KNOWLEDGE:
Must have an understanding of CAFM systems; Advanced time management skills; Practical building maintenance skills; Knowledge of safety, fire and emergency procedures; Knowledge of Occupational Health and Safety Act and relevant legislation; Knowledge of SLA's and their effective development, interpretation and management; Knowledge of basic technology in building (electrical, plumbing and construction) and its impact on the users; Knowledge of mechanical and air-conditioning systems and its impact on the users; Knowledge of day-to-day operations (cleaning, security, gardening) and its impact on the users; Contract management at an advanced level; Strategic Facilities Management; People management experience is essential; Quality assurance process development, implementation and management; Awareness of ISO or other quality standards

FUNCTIONAL SKILLS:
Ability to translate strategic initiatives into tactical implementation plans; Total facilities management; Excellent computing skills (particularly Microsoft Outlook, Excel, Word, PowerPoint and Project); Presenting & Communicating Information; Facilities Management contract management; Real estate Operational contracts; Facilities Quantitative Methods; Facilities and associated financial analysis; Programme Management & Planning; Business Acumen and insight into operational management; Financial Acumen including budgeting; Change management;
Financial Modelling; Budget management skills; Conflict management skills; Report writing skills; Project management skills

ATTITUDES/ LEADERSHIP COMPETENCIES:
Thought Leadership: Developing strategies/ Providing insights; Generating ideas; Exploring possibilities; Examining information; Adopting practical approaches
Market Leadership: Developing expertise; Challenging ideas; Interacting with people; Understanding people; Seizing opportunities; Managing tasks
Business Leadership: Pursuing goals; Taking action; Upholding standards; Managing tasks; Seizing opportunities
People Leadership: Making decisions; Empowering individuals; Challenging ideas; Directing people; Convincing people; Interacting with people
Personal Leadership: Embracing change; Thinking positively; Showing composure; Understanding people; Valuing individuals; Team working

Job Responsibilities

Develop and direct strategic facilities management goals, develop forecasting plans to achieve strategic goals and identify facilities management trends and develop strategies to maximize the group's competitiveness
- Put innovative strategies in place to optimise the performance and efficiency of the building (i.e. water saving initiatives - greening initiatives) and to ensure the delivery of high value-added recommendations.
- Identify and implement strategies to develop a work place environment that leads to increased staff productivity
- Accountable for the formulation of design standards with workplace bench marking and commercial requirements, direct engagement with the relevant business heads to develop and refine product types, and standardise for cost efficient execution at scale
- Identify/ develop solutions to maximise efficient facilities and space management solutions
- Plan and manage customers short-term and long-term facilities and space management needs
Ensure compliance to statutory regulations, policies and procedures by conducting inspections, liaising with tenants to assist with non-compliance
- Institute a process of workplace safety for staff and contractors
- Ensure that occupancy and vacancy levels are reported and managed effectively in order to minimize costs
- Ensure regular reporting to all stakeholders, including the analysis and metrics of deliverables to the following: (board, Executive, senior management, customers, etc.)
- Manage relationships with service providers to ensure effective and efficient service delivery in a cost-effective manner and in line with good business practices
- Provide strategies to manage and reduce red flags that have been escalated in terms of utility bills
- Ensure procedures are in place to mitigate and manage risk, ensuring buildings are compliant to prescribed legislation and implement corrective action when required
- Review the service delivery model for FM services especially when contracts are being renewed
- Review and update to stay best in class in contracting and delivering FM services
- Improve on an ongoing basis the annual asset management plan for maintenance budgeting, programmed maintenance and capital projects including refurbishments
- Compile and manage the capital expenditure budget for facilities as well as track variances/savings
- Conducts financial analyses to evaluate and recommend lease vs. purchase decisions.
- Completes any required forecasts, budget analyses and reports of activities.
- Analyze monthly performance and budget projections and compare it to annual management plan and budget, and adjust strategies accordingly
- Developing year on year business plans to achieve savings targets and working closely with the finance team to produce monthly financial status reports and future forecasts
- Manage the overall maintenance budget
Responsible and accountable for effective management and development of the Facilities Management Team

Required Certification/Professional Registration
Qualifications

Relevant degree (at least NQF level 7) built environment or appropriate

Experience
8-10 years experience in the Facilities Management field, of which at least 6 years at a strategic and management level