Purpose;
The position, reports to Quality Manager, is to provide the SA Supply Division with a support function which manages, maintains and controls activities at external stakeholders-co-packers, embellishers, distribution centres, warehouses and suppliers to ensure that the company’s products produced adheres to the required quality and GMP standards.
The ongoing management, control and monitoring of activities at stakeholders, is critical in order to maintain Quality and GMP standards, and reduce any risk to the business as a result of inadequate controls and/or poor GMP practices at Co-packers.
Education and Experience
BPharm Degree or equivalent
? Min 2-4 years experience in Pharmaceutical manufacturing environment and in a FMCG industry.
? A qualification in Quality Management will be an advantage
? Experience in project management, GMP auditing and process validation
Experience/Skills
? Knowledge of aspects relating to the quality control and assurance or pharmaceutical, personal care and household products. The jobholder is expected to understand and act on implications that may not be apparent to those without the expertise.
? Principles of current Good Manufacturing Practice(cGMP)
? Knowledge of auditing (supplier, co-packer, internal/ on-line)
? Project Management
? Process control and principles/ statistical evaluation/ process validation
? Knowledge of packaging analysis (evaluation an advantage)
? Quality Systems (ISO/EFQM/HAZOP etc)
? Manufacturing / process knowledge
? Good communication and interpersonal skills
? Analytical and evaluative ability
? Pro-activity and task oriented

Principal Accountabilities
? To ensure that GMP standards are adhered to, all the times at external stakeholders during processing and handling of Company products, and to identify any gaps/ risks(inadequate controls and /or poor GMP practices.
? To ensure that all documentation-raw and packaging material specifications, manufacturing and packaging documents, and testing specifications are prepared and supplied to co-packers and to follow-up the approval of such documentation Company responsible personnel.
? To support and coordinate manufacturing trials and tests linked to new products at all co-packers (together with SSG) in order to drive optimisation and standardisation process. In conjunction with manufacturing and engineering, recommend modifications to equipment and working process to ensure consistent quality.
? To ensure all documentation for validation batches is timely completed by the co-packers for final release by Company.
? To support and follow-up on all audits performed by company QM at co-packers and drive closure of all findings pertaining to such audits.
? To perform Product Audits, of co-packed products to ensure that products are produced to specifications and checked to quality control procedures defined by Local and Global Quality Assurance requirements.
? To manage and effectively follow-through all non-conformances raised at Co-packers to ensure effective CA/PA(Corrective/Preventive Actions) are implemented.
? Te ensure that Company Quality requirements are satisfactorily met as far as Final quality standards are concerned as per “Product Quality manual” so that there is harmonisation of final product quality produced at co-pack as well as in-house.
? To educate co-packers to highlight areas of weakness that can lead to errors.
? To ensure all required systems are implemented at co-pack as per agreed Technical agreement.
? To carry out improvement projects to address biggest on-shelf issues of respective co-pack product.
? To implement change management process at co-packer to capture all kinds of changes which can have an effect on Quality and to ensure it is maintained well and prior approval is taken from Company for any changes as per the process after proper validation and approval.
? To ensure to have Technical agreement with all co-packers covering all Quality requirements.
The role involves full responsibility over the management and leadership of the projects driving to improve Supply processes, NWC and cost savings in the country. The role may span a broad cross section of the supply area which could include Manufacturing, Planning and Forecasting, Quality, Logistics and Procurement.
Additional to the financial aspects, the incumbent in the role will have to master Project Management Tools.
Principal Tasks and Accountabilities
? Improvement of the Country Gross Margin and Supply Chain Process
? Delivering continuous improvement through optimal cost/project management
? Reduce inventory, manufacturing, logistics and distribution costs through optimising existing processes without compromising product quality or consumer perception.
? Delivery of global and regional cost saving targets-Xtrim, Squeeze
? Lead all Main Supply Projects
? Liaison with all stake holders (R &D, Quality, Procurement, Manufacturing, Logistics and Marketing) to ensure smooth execution of projects.
? Ensure that major projects are rapidly carried through to completion and that the promised savings are fully delivered and recognisable in the bottom line.

Qualification and Experience
? Degree qualified preferably in Pharma, Manufacturing, Logistics or related area and JDE knowledge.
? Proven expertise and skills in household, pharmaceutical and personal care product manufacturing would an advantage.
? The business language in the Company is English; therefore fluency in English is essential. Fluency in local languages will be advantageous.