Who and What are we?
We are the leading developer of high-performance networking solutions for cloud, data center, service provider and enterprise communications products. Our flow processing solutions increase the performance of virtualized servers by offloading compute-intensive workloads, such as network virtualization, security, flow classification, content processing, deep packet inspection and dynamic load balancing. Our products are used by networking OEMs and ODMs worldwide and include FlowProcessors, FlowNICs and FlowEnvironment software. Our processors are supported by comprehensive tools and a broad ecosystem of premier partners.

For all the positions, we would strongly prefer individuals with B or M degrees and a good academic record (average of 70+%).

The most important skills for this position are Linux and C programming. The candidates must have experience with working on Linux and must be experienced in C programming. The candidates must also be willing to travel.

Responsibilities:
The purpose of this position is to provide all aspects of pre- and post-sales technical support to our OEM customers, ecosystem partners, distributors, ODMs, and CMs. The FAE functions is an integral member of field operations, bridging the sales teams, account managers, factory-based systems engineering and product marketing to provide pre-/post-sales customer technical support
Education/Experience:
Bachelor’s Degree in Computer Science or Computer/Electrical Engineering, MS preferred. Five years and more (5y+) of computer networking or software development experience.
The ideal candidate will have the following experience and skills:
• Proficient with installing, using, administering and diagnosing Linux systems.
• Capable of designing, installing and configuring networks including routers, switches, load balancers, virtualized servers, VPN gateways, firewalls, IDS/IPS and others.
• Proficient with network protocols, tunnelling, security and associated cryptography, e.g. IPSec and SSL.
• Able to configure and execute network benchmarks, diagnose and correct installation and performance issues as needed.
• Ability to design, implement or modify as needed to accomplish goals, shell scripts, Makefiles, Python programs, C or C++.
• Working knowledge of revision control systems, Mercurial, Git or SVN.
• Experience and working knowledge of OpenStack is highly desirable.
• Software design and implementation experience, in C, C++, Python or Java.
• Experience with low level programming, embedded devices, NPUs, SoCs, IXP micro engines.
• Programming experience with device drivers. Knowledge of device driver architectures and internals.
• Linux kernel programming experience.
• Knowledge of common system hardware interfaces (PCIe, SPI3/4, GMII, I2C, DDR SDRAM, TCAM, others).

Essential Functions:
• Provide technical support to advocate company products to customers during the design-win cycle
• Creation of application notes, technical papers, technical specifications and supporting software examples
• Design review in development of customer hardware schematics, test software, device drivers, API's, and application software
• On site customer design support and consultation
• Creation and/or presentation of technical material for customer meetings
• Creation, demonstration and benchmarking of company products, including software, development tools and reference hardware
• Providing technical training to local (company) sales staff, channel partners, manufacturer reps and customers
• Create and review technical documents, specifications, manuals, application notes, whitepapers, product briefs and other collateral
• Assist in new product and technology definitions
• Troubleshoot, diagnose, and resolve complex customer support issues in a timely manner
• Ability to collaborate with global team members in various time zones
• Replicate issues and testing customer configurations in a lab environment

We will consider recent graduates as well as candidates with many years of experience. Salaries will be based on qualification and experience – we do not have fixed salary ranges but will have to consider internal parity.

I would like to remind you that:
- We will only consider individuals with a B or M degrees and a good academic record (average of approximately 70+ %). (Yes, we will consider 65% and up also ?).
- Please mail the academic transcripts of the candidates together with the CV that’s being referred.
- Salary is negotiable, depending on qualification, experience and knowledge.

Please take note that we have offices in Pinelands, Cape Town as well as Centurion, Gauteng; and that the candidates will be based at their office of preference.
Instructions
Credit, criminal, qualification and employment history checks are a pre-requisite for this position.
Should you not be contacted within 10 days please consider your application as unsuccessful.
Please note that correspondence will be entered into with short-listed candidates only.